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[personal profile] hope_t
Я тут удивилась очень. Ну, теперь мне понятно чего мне не хватает для жизни.
Меня на работе на тему квалификации повышают и курсы обязательно надо "прокликать", так вот меня сразил наповал Эмоциональный интелект.
Утешает, что его можно равивать...
А вы говорите ум хорошо;)

Emotional Intelligence look in framework
also: http://www.connected.org/learn/emotion.html



Emotional Intelligence It is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. - Daniel Goleman, 1998
EI refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions in us and in our relationships. EI describes abilities distinct from, but complementary to, academic intelligence or the purely cognitive capacities measured by IQ

An emotional competence is a learned capacity based on emotional intelligence that results in outstanding performance at work. For superior performance in jobs of all kinds, emotional competence matters twice as much as IQ plus technical skill combined.

Personal Competence
These competencies determine how we manage ourselves

Self-Awareness
Knowing one's internal states, preferences, resources, and intuitions
Emotional awareness: Recognizing one's emotions and their effects
Accurate self-assessment: Knowing one's strengths and limits
Self-confidence: A strong sense of one's self-worth and capabilities

Self-Management
Managing ones' internal states, impulses, and resources
Emotional Self-control: Keeping disruptive emotions and impulses in check
Transparency: Maintaining integrity, acting congruently with one’s values
Adaptability: Flexibility in handling change
Achievement Orientation: Striving to improve or meeting a standard of excellence
Initiative: Readiness to act on opportunities
Optimism: Persistence in pursuing goals despite obstacles and setbacks

Social Competence
These competencies determine how we handle relationships

Social Awareness
Awareness of others feelings, needs, and concerns
Empathy: Sensing others' feelings and perspectives, and taking an active interest in their concerns
Organizational awareness: Reading a group's emotional currents and power relationships
Service orientation: Anticipating, recognizing, and meeting customers' needs

Relationship Management
Adeptness at inducing desirable responses in others
Developing others: Sensing others' development needs and bolstering their abilities
Inspirational Leadership: Inspiring and guiding individuals and groups
Influence: Wielding effective tactics for persuasion
Change catalyst: Initiating or managing change
Conflict management: Negotiating and resolving disagreements
Teamwork & Collaboration: Working with others toward shared goals. Creating group synergy in pursuing collective goals.
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